Hatchbox Exchange & Limited Warranty

Hatchbox® 3D is proud to offer only the highest quality filaments for professionals and hobbyists in the 3D printing industry. In the event you need to exchange your filaments due to manufacture defects, please follow the instructions below:

A. The Limited Warranty applies to all Hatchbox® 3D Filaments sold by only Authorized Dealers of the brand. The Warranty covers Hatchbox® Filaments that in the opinion of Hatchbox® are due to Manufacturer Defects. The Warranty covers Hatchbox® Filaments 30 days after original purchase date.

B. Authorized Online Dealers:

  • Fire Sale Merchant Inc.
  • Low-Baller
  • Walmart

Note: For all AMAZON LLC orders, full refunds and replacement will be handled by AMAZON LLC, not Hatchbox® .

C. This Warranty does not cover (I) Normal Wear And Tear, (Ii) Modification, Alterations, And/Or Repairs To The Filament, (Iii) Purchases Made From Unauthorized Dealers Of Hatchbox Filament.

D. For Warranty Instructions, please contact us at:  Support@Hatchbox3d.com